Nick has been teaching the CSSGB Refresher course since 2002. The course has been redesigned based upon input from past participants just like yourself. The course is loaded with test taking Nick's Tips. The research indicates that the pass rate for 1st time examinees is 20% without taking a refresher course. The pass rate statistics from Quality Horizons' CSSGB Refresher Course is 85 - 90%. The course is designed based on the elements of the Body of Knowledge (BOK) listed below.
The exam consists of 100 questions that need to be completed in 4 hours. There are five elements to the BOK and they are:
- Six Sigma and the Organization (15 questions)
- Six Sigma - Define (25 questions)
- Six Sigma - Measure (30 questions)
- Six Sigma - Analyze (15 questions)
- Six Sigma - Improve & Control (15 questions)