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Terms of Use of the Quality Horizons LLC E-Store

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMERS CAREFULLY BEFORE USING THE QUALITY HORIZONS LLC E-STORE (the "E-Store"). The following are the terms of the agreement between Quality Horizons LLC ("Quality Horizons") and the Buyer ("Buyer") of any products through Quality Horizons LLC's website (the "Site"). Buyer is requested to review these terms carefully before ordering:


Buyer agrees to the terms and conditions outlined in this Online Contract ("Contract") with respect to the goods and information provided by or through the E-Store. This Contract constitutes the entire and only agreement between Quality Horizons and Buyer, and supersedes any and all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the goods and information provided by or through the E-Store, and the subject matter of this Contract. Buyer agrees to review this Contract prior to purchasing anything and purchase of a good shall be deemed acceptance of this Contract.


  • After the course starts, there are no refunds.
  • Registrants who fail to attend without advance notice are liable for the entire course fee.
  • You must successfully complete the entire course or program before a Certificate of Completion can be awarded.

Quality Horizons reserves the right to cancel or re-schedule courses.


If a product purchased is defective, Buyer shall contact Quality Horizons by phone at 412-422-2246, or via email at info@qualityhorizons.org, within 14 days of receipt. In order to process its request, Buyer shall provide a detailed description of the defective and a proof of purchase.

IMPORTANT: Unfortunately, Quality Horizons does not accept any returns.

PLEASE NOTE: This section only applies to products purchased on the E-Store.


Buyer represents and warrants that (i) the credit card information supplied is true, correct and complete and (ii) charges incurred by the Buyer will be honored by the Buyer's credit card company and (iii) Buyer shall pay charges incurred by Buyer at the amounts in effect at the time incurred.


The content, organization, gathering, compilation, magnetic translation, digital conversion and other matters related to the E-Store are protected under applicable copyrights, trademarks, and other proprietary (including but not limited to intellectual property) rights, and, the copying, redistribution, use or publication by a Buyer of any such content or any part of the E-Store is prohibited.


Quality Horizons reserves the right in its sole discretion to remove any goods for sale from the E-Store. Upon notice published over the E-Store, Quality Horizons may modify this Contract, or prices, and may discontinue or revise any or all aspects of the E-Store in its sole discretion and without prior notice. Modification of this Contract will be deemed effective upon publication on the E-Store with respect to transactions occurring after said date.


Quality Horizons reserves the right in its sole discretion to refuse service at any time. Sale of any goods is subject to availability.


Buyer agrees to indemnify, defend and hold Quality Horizons and its affiliates, licensors and suppliers harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to a Buyer's violation of this Contract or use of the E-Store.


Buyer's right to use the E-Store is not transferable and is subject to any limits established by Quality Horizons or by Buyer's credit card company.


The goods offered through the E-store are provided "as available," and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). The sole and entire maximum liability of Quality Horizons, for any reason, and Buyer's sole and exclusive remedy for any cause whatsoever, shall be limited to the amount paid by the Buyer for the particular items purchased. Quality Horizons and any of its affiliates, dealers or suppliers are not liable for any indirect, special, incidental, or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. The limitations of damages set forth above are fundamental elements of the basis of the bargain between Quality Horizons and Buyer. This E-store and goods would not be provided without such limitations. Some state statutes may apply regarding limitation of liability.


After Buyer's order has been submitted, a page will be displayed confirming that the order was received. An email confirming receipt of the order will also be sent to Buyer shortly after the order is submitted. If an order confirmation does not arrive within 24 hours after submission, Buyer shall contact Quality Horizons at 412-422-2246, or via email at info@qualityhorizons.org for assistance. Quality Horizons orders are shipped on business days (Monday through Friday 8:30-5:30 (excluding major holidays). All orders are subject to authorization. Only authorized orders will be processed and shipped. If an order was not shipped, was incorrectly shipped, is missing a product or contains a damaged or defective item, Buyer shall contact Quality Horizons by phone at 412-422-2246, or via email at info@qualityhorizons.org for assistance.


Quality Horizons reserves the right, and Buyer authorizes Quality Horizons, to the use and assignment of all information regarding Buyer's use of the E-Store and all information provided by Buyer, subject to applicable law.


All legal proceedings arising out of or in connection with this Contract shall be brought solely in the State of Pennsylvania and Buyer expressly submits to the jurisdiction of said courts and Buyer consents to extra-territorial service of process. Should any part of this Contract be held invalid or unenforceable, that portion shall be construed consistent with applicable law as nearly as possible to reflect the original intentions of the parties and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the E-Store or Quality Horizons is in conflict or inconsistent with this Contract, this Contract shall take precedence. Failure of Quality Horizons to enforce any provision of this Contract shall not be deemed a waiver of such provision nor of the right to enforce such provision.


This Agreement represents the entire understanding between Buyer and Quality Horizons regarding its use of the E-Store and supersedes any prior statements or representations.


All prices on the E-store are in US dollars.


Credit card information entered on the E-Store is secure and safe using a GeoTrust Inc. Certificate. All orders placed on the E-Store are encrypted, thereby protecting any credit card information that is submitted at the time of the order. By using the most advanced consumer online security technique to date, Quality Horizons can insure that all orders are placed safely and securely. As such, Quality Horizons is not liable for any direct or indirect damages related to credit card fraud or theft.


At this time, Quality Horizons ships strictly to the contiguous 48 U.S. states, plus Alaska and Hawaii. Shipments to U.S territories (such as Puerto Rico and Guam) and the Armed Forces are currently unavailable.


For any questions on how to order or the status of an order, please contact Quality Horizons by phone at 412-422-2246, Monday to Friday 8:30-5:30, or via email at info@qualityhorizons.org for assistance.


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